Richard Taylor and Ann-Catherine Jones speak to CLIA's Head of International Training & Development , Peter Kollar.
We wanted to get Pete's take on the cruise industry and his rather large influence on how cruise is positioned and sold to consumers. Whilst doing that we found out he is a former primary school teacher than ended up traversing the globe on cruise ships dressed in leotards. We also discussed the increasing diversity in cruise passengers, why much of the travel industry are introverts, and why you can't judge new clients by their handbags.
More officially, Peter is a seasoned voice for the cruise segment, designing professional development programs on behalf of CLIA - the representing trade body of the cruise industry. He's had a career of more than 25+ years in the industry, from onboard roles of servicing guests and training crew through to his current role.
Peter's list of achievements would take too long to type, so head to his LinkedIn profile (listed below) if you'd like more intormation.
Our series sponsor is Viking, and this is a Travel Community Hub production. More info is available at www.travelcommunityhub.com
Pete's LinkedIn - https://www.linkedin.com/in/peter-kollar-425b2954/
Richard's LinkedIn - https://www.linkedin.com/in/richard-taylor-tch
AC's LinkedIn - https://www.linkedin.com/in/ann-catherine-jones-158b3260/